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What is advocacy?

Independent advocacy is taking action to help people say what they want, secure their rights, represent their interests and obtain services they need. Advocates work in partnership with the people they support and take their side. Advocacy promotes social inclusion, equality and social justice. 

What does advocacy mean to you?
We have commissioned two new films about advocacy:

Voices of Advocacy: our service users tell us what advocacy means to them
It’s a Win-win: service users, advocates, referrers and commissioners talk about the importance advocacy


About us

Advocacy Centre North provides a free, independent, high quality and ethical advocacy service that:

  • Helps people to be aware of their rights and available choices
  • Supports them to make informed decisions about their lives and then to have them acted upon wherever possible
  • Facilitates their voices being heard
  • Helps them advocate for themselves
  • Informs and influences decision makers in policy, service commissioning and provision at a local, regional and national level to achieve positive change
What we do

We provide the following services:

  • BME Advocacy for clients from Black and Minority Ethnic communities in Newcastle, including refugees and asylum seekers, using bilingual advocates where necessary, around health and social care issues.
  • Community Advocacy supports adults in Newcastle with disabilities (including physical and learning disabilities) and older people to advocate for themselves, as well as providing short-term advocacy interventions and longer-term advocacy provided mainly by volunteers.
  • Families Through Crisis Advocacy provides support to families in crisis in Newcastle.

  • Mental Health Advocacy provides support for adults in Newcastle who have mental health needs.
  • Neurological Advocacy provides specialist support for people with neurological conditions in Newcastle and Gateshead.
  • Partners in Health Advocacy provides support to people around appointments in specific GP practices in Newcastle.
  • Partners for Justice Advocacy supports adults in Newcastle who have contact with the police and criminal justice system and victims of crime in Durham with mental ill-health.
  • Fulfilling Lives works closely with people in Newcastle and Gateshead who have complex needs and lead chaotic lives, helping them to move from crisis to stability.
  • Directly contracted services for all types of advocacy including Independent Mental Health Advocacy, Relevant Person’s Representative and non-statutory advocacy.
  • Advocacy Network Newcastle We facilitate the network to raise awareness of advocacy and promote good practice.
To find out more or make a referral

If you would like to make a referral to any of our services, either for yourself or for someone else, you can email us or fill in a referral form. For more information, This email address is being protected from spambots. You need JavaScript enabled to view it. or phone us on 0191 235 7013.

Quality Performance Mark

View our previous and current Quality Performance Mark reports

advocacy quality                  QPM logo no date

Contact us

Higham House, Higham Place, Newcastle upon Tyne, NE1 8AF

Tel:      0191 232 7445
Fax:     0191 230 5640