We are delighted to have been awarded the Advocacy Quality Performance Mark from January 2016 to December 2018 following a full assessment of our services. The report says Advocacy Centre North:
- serves to support people to support themselves
- provides person-centred support without prejudice or influence from service providers
- provides independent advocacy to a wide-range of under-represented groups
- focuses on supporting people to have their voices heard, to not influence people’s decision making processes and to allow people to become acquainted with the information and facts they need to take charge of their own lives.
Jacqui Jobson, Director of Advocacy Centre North said:
“Advocacy Centre North welcomes the assessment for the QPM, particularly references to us having the client at the heart of the process and our clarity about confidentiality, empowerment and independence. The process was supportive and constructive and the team felt motivated by the opportunity to reflect on our successes.”
We were previously awarded the Action for Advocacy Quality Performance Mark from July 2011 to December 2015. The report said that we provide 'an effective, committed, person centred service that showed clear understanding of independence and confidentiality and which worked tirelessly to operate in a person centred and empowering way: